terms of service

These terms and conditions apply to the online store ( https://braque.jp/ ) operated by BRAQUE (hereinafter referred to as "this store").  This sets out the terms of use for the URL (or URL as it may be changed in the future). By using this store, you are deemed to have agreed to all of these terms. Please read these terms carefully before using the store.

Article 1 Scope of Application

These Terms and Conditions apply to all relationships between customers and our store regarding the sale of products provided by our store (hereinafter referred to as "Products") and related services. The privacy policy , return and refund policy , and all other terms, guidelines, notices, etc. separately established by our store shall constitute part of these Terms and Conditions.

Article 2: Orders

  1. Customers must order this product in accordance with the procedures set out by our store.
  2. After receiving your order, our store will send you an order confirmation email. The sending of this email will constitute a sales contract between you and our store.
  3. All of our products are made to order. Due to this nature, we cannot accept cancellations or changes to your order once it has been placed.
  4. Minors must obtain consent from their parent or legal guardian before placing an order.

Article 3 Payment Method and Payment Period

  1. The price of this product will be paid by the payment method designated by our store when ordering this product. Please pay by.
  2. The available payment methods and payment terms are displayed on the order screen. or in accordance with other methods specified by our store .

Article 4: Delivery

  1. Once your order is confirmed, this product will be shipped after the production period specified for each product. The specific production period is as stated on each product page .
  2. Delivery will be made by a delivery company designated by our store.
  3. Delivery areas, delivery fees, and other details regarding delivery will be determined separately by the store. This will be determined by the following.
  4. Delivery may be delayed due to bad weather, natural disasters, traffic conditions, delivery company circumstances, or other unavoidable circumstances. Our store assumes no responsibility for any damages incurred by customers or third parties due to delivery delays.

Article 5 Returns, Exchanges and Refunds

  1. Returns, exchanges, and refunds for this product will be subject to the "Returns and Refunds Policy" separately established by this store.
  2. We do not accept returns or exchanges for reasons of customer convenience.
  3. We will accept returns or exchanges only if the product is defective upon delivery or is different from the product you ordered, by contacting our store within 7 days of receiving the product.

Article 6 Transfer of Title and Risk of Loss

  1. Ownership of the product will be transferred to you once you have paid for the product in full and it has been shipped from our store.
  2. The risk of loss, theft, or damage to the Product will be transferred to the Customer at the time the Product is handed over to the Customer.

Article 7 Intellectual Property Rights

  1. All copyrights, trademarks, and other intellectual property rights to all content posted on this store (designs, logos, images, text, product information, etc.) belong to this store or third parties with legitimate rights.
  2. Customers may not copy, reproduce, modify, distribute, or publish this content without permission beyond the scope of personal use.

Article 8 Prohibited matters

When using this store, you are prohibited from engaging in the following acts:

  1. Actions that violate laws and regulations or public order and morals
  2. Any act that infringes the copyright, trademark, privacy right, or other right of our store or any third party.
  3. Providing false information
  4. Any act that interferes with the operation of this store or that may cause such an interference.
  5. Sending harmful computer programs, etc.
  6. Any other actions that our store deems inappropriate

Article 9 Disclaimer

  1. Although we take every precaution to ensure the quality of this product, we cannot be held responsible for the characteristics of natural materials, individual differences due to being handmade, or differences in appearance depending on the customer's usage environment.
  2. The store shall not be liable for any damages incurred by customers due to system interruptions, delays, or terminations caused by communication line or computer failures, data loss, unauthorized access, etc.
  3. Our store shall not be liable for any damages incurred by customers in connection with the sale, delivery, or provision of services of this product, except in cases where such damages are due to reasons attributable to our store.
  4. The store shall not be liable for any damages suffered by customers or third parties arising from customers' violation of these terms and conditions.

Article 10: Changes to Terms

The Store may revise all or part of these Terms and Conditions without prior notice to customers. The revised Terms and Conditions will take effect from the time they are posted on the Store's website, and customers will be bound by the revised Terms and Conditions.

Article 11 Governing Law and Jurisdiction

  1. The interpretation and application of these Terms and Conditions shall be governed by the laws of Japan.
  2. Any disputes arising out of or relating to these Terms and Conditions or the use of this store shall be submitted to the Tokyo District Court as the court of first instance with exclusive jurisdiction.