Privacy Policy

BRAQUE (hereinafter referred to as "our store") recognizes the importance of personal information entrusted to us by our customers and takes great care to protect it. This privacy policy sets out how our store collects, uses, and manages your personal information. By using our store, you are deemed to have agreed to this privacy policy.

1. Definition of Personal Information

In this Privacy Policy, personal information refers to information about a living individual that can identify a specific individual, such as name, date of birth, address, telephone number, contact details, or other descriptions contained in the information (including information that can be easily compared with other information and thereby used to identify a specific individual).

2. How we collect personal information

Our store may collect the following personal information when you purchase products, make inquiries, or use other services.

  • full name
  • address
  • telephone number
  • email address
  • Credit card information (securely processed through Shopify Payments. We do not store or hold credit card information directly.)
  • Shipping Information
  • Other information necessary to provide specific services

This information will be collected by lawful and fair means and will not be collected unlawfully without your consent.

3. Purpose of use of personal information

The personal information entrusted to us by our customers will be used for the following purposes:

  • Shipping of ordered products and related communications
  • Invoice for product price and payment confirmation
  • Responding to customer inquiries
  • Returns, exchanges, and repairs
  • Important notices (such as changes to terms)
  • To improve our store's services, develop new services, and conduct marketing activities (however, this will only be used with your consent or as non-personally identifiable statistical information)
  • Preventing unauthorized access and use

4. Provision of personal information to third parties

Our store will not disclose or provide personal information to third parties without your consent, except in the following cases:

  • When required by law (when requested by the police, court, etc.)
  • When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the individual's consent.
  • When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the consent of the individual.
  • When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them to carry out duties prescribed by law, and obtaining the individual's consent may impede the performance of said duties.
  • When providing information necessary for delivery to a delivery company entrusted with the delivery of products
  • When providing information necessary for payment to a company that provides payment processing services

5. Safety management of personal information

Our store will take the following measures to maintain the accuracy of your personal information and manage it safely.

  • Appropriate security measures to prevent unauthorized access to, loss, destruction, falsification, and leakage of personal information
  • Regular training for employees on personal information protection
  • Restricting access to systems that handle personal information

6. Cookies

Our store uses cookies to improve customer convenience, improve our website, and deliver advertisements. Cookies are information used to identify your browser, not to identify you personally. You can refuse the use of cookies by changing your browser settings, but in that case, some functions of our store may not function properly.

7. Access analysis tools

This store uses access analysis tools such as Google Analytics. These tools use cookies to analyze store usage, but do not collect personally identifiable information. Collected information is managed in accordance with Google's privacy policy.

8. Disclosure, correction, suspension of use, etc. of personal information

Customers can request the disclosure, correction, addition, deletion, suspension of use, or erasure of their personal information. If such a request is made, our store will respond appropriately in accordance with the law after verifying the identity of the person making the request.

9. Changes to this Privacy Policy

This store may revise this privacy policy in response to amendments to laws and regulations, changes in social conditions, or changes to the content of our store's services, etc. The revised privacy policy will take effect from the time it is posted on our store's website.

10. Contact Information

If you have any questions about this privacy policy or inquiries regarding the handling of personal information, please contact us using the inquiry form.